2030 - Chloe Bennett

Your Dollsm companion comes with the following complimentary items to enhance your experience and ensure proper care:

• 1* Wig
• 1* Comb
• 1* Pair of Gloves
• 1* Sexy Lingerie (random style)
• 1* Blanket
• 1* Vaginal Heating Rod
• 1* Vaginal Cleansing Tool

Please note that the specific items provided may vary depending on supplier availability. The final contents of your package will be determined by the actual items you receive.

Thank you for choosing our handcrafted, unique, and custom-made art pieces. Please take a moment to review the following important information regarding your product:

1. Handcrafted Uniqueness: Each of our products is meticulously handcrafted, making every piece truly one-of-a-kind. As a result, variations in color, details, and craftsmanship are to be expected and are part of the product’s unique charm.

2. Product Photography: The clothing, accessories, and decorative items shown in the product images are not included with the doll. Please note that due to the handmade nature of our products and batch production, there may be slight color variations between the product you receive and the photos displayed.

3. Standard Makeup and Paintwork: The standardized makeup or paintwork applied to the dolls may fade or completely wear off over time, particularly with usage or cleaning. This is a normal occurrence and should be anticipated with regular use.

4. Size and Weight Variations: Due to the nature of the manufacturing process, the dimensions, weight, and other parameters provided are approximate and may slightly vary from the actual product.

5. Color Accuracy: The colors displayed in product photographs may differ from the actual product due to lighting conditions and screen settings. We strive to represent our products as accurately as possible, but minor discrepancies may occur.

6. Wig Style and Color: The style and color of the doll’s wig may vary depending on the availability from our suppliers. We endeavor to match the depicted style, but substitutions may occur if necessary.

7. Breast Size Information: The breast dimensions of the doll are determined based on the doll’s body shape and proportional visual aesthetics, This information is not intended for bra size fitting.

8. Intended Use: Our dolls are designed for a wide range of applications, including medical training, modeling, sex education, and adult novelty stores. Please ensure that these products are kept out of reach of minors.

9. Accuracy of Description: While we strive to provide accurate product descriptions, the most precise details can only be confirmed by referring to the actual product you receive.

Should you have any further questions or concerns, please do not hesitate to contact us at sales@dollsm.com.

We hope this information enhances your experience with our products.

Welcome to the official website of Dollsm! We are a professional online retailer specializing in high-quality, personalized sex dolls. With strong design capabilities and a rigorous supplier selection system, Dollsm carefully curates products from premium factories around the world to ensure our customers experience the utmost realism and satisfaction.

Our Mission

Our mission is to provide our customers with the highest quality sex dolls, catering to diverse needs and preferences. We understand that each customer desires a truly intimate and realistic experience with their doll. Therefore, we not only focus on the appearance and feel of our products but also meticulously control every aspect of our supply chain. We have established long-term partnerships with top-tier factories to ensure all products meet our stringent quality standards.

Product Quality

At Dollsm, we understand that quality is paramount. We work closely with the most reputable factories in the industry, specializing in the production of safe and eco-friendly medical-grade silicone and thermoplastic elastomer (TPE) materials. Each doll undergoes multiple rigorous quality inspections before leaving the factory, ensuring that its appearance, texture, and overall user experience meet the highest standards. We strive to provide our customers with unparalleled realism, ensuring that everyone can find the perfect product to suit their needs.

Rigorous Supplier System

Dollsm has developed a comprehensive and stringent supplier selection and management system. We carefully choose our partner factories, not only requiring them to have advanced production technology and equipment but also to strictly adhere to environmental and safety standards throughout the manufacturing process. Through close collaboration with multiple premium factories, we have established a solid and efficient supply chain system, ensuring that every product, from design to production, meets the highest industry standards.

Customer Service

Customer satisfaction is our ultimate goal. At Dollsm, we offer comprehensive customer service support. Whether you have any questions before making a purchase or need assistance after your purchase, our professional team will respond promptly to ensure you have a worry-free shopping experience with Dollsm. You can contact us anytime at sales@dollsm.com, and we will do our utmost to provide the best solutions for you.

Privacy Protection

We take your privacy very seriously. Every product from Dollsm is carefully packaged in discreet, privacy-focused packaging to ensure your order is fully protected during delivery. Additionally, we pledge that all customer information will be kept strictly confidential and will never be disclosed to any third party.

Future Vision

Dollsm will continue to collaborate with more premium factories, driving product innovation and quality enhancement. We will continuously introduce new technologies and designs, striving to lead industry trends. We look forward to establishing long-term, trusted relationships with more customers in the future, continuously providing you with superior products and services.

Thank you for choosing Dollsm! We look forward to providing you with an exceptional shopping experience and welcome your suggestions or feedback at any time.

The Dollsm Team
sales@dollsm.com

We prioritize fast and discreet delivery for all orders. Below are key details about our shipping methods, delivery timelines, packaging, and additional services.

1. Shipping Methods

• Free Shipping: Available for part sex dolls within designated regions.
• Shipping Options:
  • Standard free shipping via sea and rail for part sex dolls.
  • Expedited shipping is available for an extra fee for faster delivery.
• Warehouse Locations:
  • We have warehouses in the USA, EU, and Canada. Orders to these areas will be shipped from the nearest warehouse for faster delivery.
  • Products labeled “In Stock [Country Name]” qualify for free shipping within the corresponding country or region.
  • Orders to locations outside these regions are shipped from our factory in China, with shipping costs borne by the customer due to higher international shipping fees.

2. Delivery Times

• Production Time:

  • Standard production is 3 to 7 days.
  • Custom orders may take up to 2 weeks, depending on complexity.

• Shipping Time:

  • From Local Warehouses (USA, EU, Canada): 3 to 7 business days.
  • From China (Standard Shipping): 15 to 45 business days.
  • Expedited Shipping: Around 7 business days (additional cost).

• Total Delivery Time: Production Time + Shipping Time (accounting for holidays and potential customs delays).

3. Packaging

• Discreet Packaging: All orders are shipped in plain, unmarked boxes with no indication of the contents to ensure your privacy.
• Secure Packaging: Products are packed securely to ensure they arrive in perfect condition, using durable packaging materials.

4. Additional Services

• Order Tracking: A tracking number will be provided once your order is shipped, allowing you to track your delivery status online.
• Customer Support: Our team is available to assist you with any questions or concerns, ensuring a seamless and satisfactory experience.
• Shipping Restrictions: We cannot ship to countries with strict regulations on sex dolls and related products.

5. International Shipping Considerations

• Orders from our USA, EU, and Canada warehouses benefit from consolidated shipping, which helps us offer free or low-cost shipping in these regions.
• For orders shipped from China, higher shipping costs apply, and customers are responsible for these fees.
• We aim to provide the most cost-effective shipping options possible and appreciate your understanding. For alternatives, please check other products in our store that offer global free shipping.

For detailed information, please visit our Production & Shipping page.

Cleaning Instructions:

• Gently clean the doll with warm water and mild antibacterial soap. Ensure thorough drying with a soft towel, then apply a light dusting of cornstarch or renewal powder to maintain the doll’s texture.

Maintenance Advice:

• Store the doll in a cool, dry environment away from direct sunlight. Keep the doll in a natural position, regularly inspect for any signs of damage, and handle the joints with care.

For comprehensive Cleaning & Maintenance guidelines, please visit: Cleaning and Maintenance.

Thank you for purchasing from Dollsm. Please review our detailed policy before ordering.

Order Cancellation

• Cancellations are possible within 24 hours. Refund amount varies based on the time of cancellation.
• After 24 hours, cancellations are not possible as the order will be in production or shipping stages.

Refunds exclude credit card fees.

Return Policy

Due to the personal nature of sex dolls, returns are strict to protect privacy and safety.

• Product Issues: Contact within 48 hours with photos for repair, replacement, or refund.
• Non-Returnable: Opened/used products, no personal reason returns.

Exchange Policy

• Quality Issues: Contact within 48 hours for exchange or repair.

Refund Process

• Requests: Processed in 14 business days, adjusted for fees.

Contact

• Email: sales@dollsm.com
• Support: Chat icon on website.

For comprehensive Return & Cancellation guidelines, please visit: Return & Cancellation.